Quality Management

Certificate Program

The California State University, East Bay Certificate in Quality Management prepares engineers, scientists, engineering managers and other technical professionals to initiate and manage quality improvement projects. It is designed for those currently in quality management roles as well as those who expect to assume them.

Those who earn Cal State East Bay's Quality Management Certificate will acquire the knowledge necessary to initiate supply chain management programs and quality improvement programs such as Six Sigma. Courses will provide a thorough grounding in quality improvement tools and techniques such as Statistical Process Control (SPC), Statistical Quality Control (SQC), Quality Function Deployment (QFD), Design of Experiments (DOE) and Total Quality Management (TQM).

Classes are held at our Hayward Hills campus.

Program Objectives

• To equip graduates with knowledge of various statistical and quality improvement techniques.
• To provide graduates the technical knowledge necessary to supervise large-scale quality management projects.
• To provide graduates the theoretical knowledge required for Six Sigma quality improvement certification.
• To give graduates the knowledge and confidence necessary to advance in the quality management field.
  

Who Should Attend

• Engineers, scientists, engineering managers and other technical professionals who currently hold quality management roles who seek the updated knowledge that will help them improve their effectiveness and advance in their careers.
• Engineers, scientists, engineering managers and other technical professionals who want to prepare themselves for quality management positions and require the necessary training.
• Current undergraduate or graduate students in engineering, science or business disciplines.
  

Program Highlights